ORDERING

DUE TO THE PANDEMIC...

Orders are restricted to US only.
Shipping media mail.
Orders dropped every Friday.
Refunds, Lost & Damaged have to be assessed on case-by-case basis.
Thank you for your patience and understanding.




RONA SPECIAL IS NOW CLOSED!

This limited special ran from April 23-25th. Thanks to all who participated! Fundraising $$$ update to follow. You can still donate to Philly's Black Trans Covid Relief Fund organized by @sunnywolfmarks anytime.

Sales made from purchases from 3PM EST April 25th 2020 onward go directly to the authors, and can be done directly through the online store as usual.

Offering BOOKS & ZINES full of anti-imperial scifi magic smut survivor memoir and more, from yours truly, @theyarebirds, @metropolarity & collaborators across the city known as Philadelphia, wider Lenapehoking and beyond.

PAY WHAT YOU CAN in 3 ways:
    1_ Set your own price
    2_ Request for free
    3_ Pay full price*

I PAY THE SHIPPING.

The goal of this special is to distribute sitting goods to those who want them (or want to send someone a gift), and to move the sales money to Philly's Black Trans Covid Relief Fund organized by @sunnywolfmarks.

*ON PRICING:
    If you have the means, aka got a WFH job, savings, access to financial stability, I'm requesting you pay full price.

IMPORTANT:
    • ORDERS ARE LIMITED to what can fit in 1/3" USPS mailbox opening: 2 books OR 2 zines + 1 book.
    • ARKDUST is full price only, with sales going directly to @theyarebirds
    • US only. Ships Media Mail.

HOW TO PLACE ORDER:

    1_ Browse the RONA SCIFI SPECIAL here. PLEASE DO NOT ORDER HERE – BROWSING ONLY.

    2_ DM @metropolarity your order request with:
        a) the titles you want
        b) your mailing name & address
        c) your dollar total (you calculate your own price) + shipping method
        or
        d)if you are requesting, just say REQUEST

    3) I will confirm your order in the DM. If you are paying, I will send you CASHAPP/VENMO/PAYPAL info thusly. Media mail tracking info will be shared once shipped.




ORDERING (in non-pandemic times)

SHIP TIMES

I ship most orders from 2-10 days of ordering, using most economical USPS option according to weight. DHD is not a full time income for me, so I pack and ship orders according to my time-energy needs. If you need something by a specific date, please let me know in the order notes. You may have to pay extra for Priority shipping.

PAYING WITH VENMO & CASHAPP

Please use the contact form to let me know you want to pay for your order with Venmo or Cashapp. List the items you want, along with your mailing address. I'll be in touch from there. =)

PHILLY PICK-UP

If you're in the area and want to arrange an IRL pick-up, let me know here. List the items you wish to purchase and time/place you can pick-up. You come to me—I work in Old City during the day and live in West. IRL pick-up saves you on shipping & online payment processing fees because it saves me on the time & resources to pack and ship your order. If we have too many back-and-forths, too much time goes by, or our schedules just won't work, then I'll ask to ship (or cancel) your order.

REFUNDS

I WILL be able to refund you if you placed an order but I didn't mail it out yet.

I will NOT be able to refund you if I already put your order in the mail. Once it's mailed, it's in the hands of god USPS.

LOST + DAMAGED

Hit me up if you suspect your order has been lost. Before you do that, double check the address you gave me on your order receipt, because that is usually the issue. In my experience, as soon as someone emails me about their lost order, a week later their package shows up on my doorstep with a reason why it wasn't deliverable.

If your order shows up damaged, hit me up. I may ask you to send me pictures of the damage. Depending on circumstances, I might be able to send a replacement, or possibly offer a refund or something else in exchange.